Frequently Asked Question About Pet Waste Removal in Sonoma County and Marin County
We know you probably have a few questions before signing up for pet waste removal. At Scoopy Out, we want you to feel confident and comfortable with our service. Below, you’ll find answers to the most common questions from homeowners in Sonoma County and the surrounding cities of Santa Rosa, Sonoma, Petaluma, Rohnert Park, Sebastopol, and Windsor and Marin County (Novato and San Rafael). If you don’t see your question here, just ask — we’re always happy to help!
It’s simple! Choose a schedule that fits your needs — twice weekly, weekly, bi-weekly, or monthly. On your service day, our friendly technician arrives, thoroughly cleans your yard of pet waste, and takes it all away. You don’t have to lift a finger.
Getting a quote is easy and free. Just contact us with your address in Sonoma County or any of our service areas (Santa Rosa, Sonoma, Petaluma, Rohnert Park, Sebastopol, Windsor), and let us know how many dogs you have and the size of your yard. We’ll provide a clear, upfront price with no hidden fees.
Nope! Most of our customers aren’t home during their scheduled cleanups. As long as we have access to your yard, we’ll take care of everything while you go about your day.
If your gate is locked, just let us know how to access your yard — a code, key, or special instructions. If your dog is friendly, we’re happy to work with them in the yard. If your pup is nervous or protective, we recommend keeping them inside during our visit for everyone’s safety.
Our technician will walk your entire yard, scoop all visible pet waste, and double-check for missed spots. We bag and remove the waste, leaving your yard clean and ready for play. If you’ve added our deodorizer service, we’ll treat the area to help eliminate odors.
Life happens! Just give us a call or send a message at least 24 hours in advance, and we’ll happily reschedule or cancel your service at no charge.
Absolutely. Our deodorizer is eco-friendly, non-toxic, and safe for pets, children, and grass. It helps neutralize odors without harming your family or the environment.
We proudly provide pet waste removal throughout Sonoma County, including Santa Rosa, Sonoma, Petaluma, Rohnert Park, Sebastopol, and Windsor and Marin County (Novato and San Rafael). If you’re nearby but not sure if you’re in our service area, just ask!
We use professional-grade scooping tools that are sanitized between every visit. Our deodorizer is environmentally friendly and safe for all outdoor spaces. We’re committed to keeping your yard — and the planet — clean.
Yes! We take every precaution to ensure your yard is safe for your whole family. Our technicians are trained to work around pets and always close gates securely when leaving.
Your happiness is our top priority. If you’re ever not satisfied with a cleanup, let us know within 24 hours and we’ll return to make it right — no questions asked.
We accept all major credit cards, debit cards, and online payments. You can pay per visit or set up convenient automatic billing.
Still have questions?
We’re here for you! Reach out anytime — or skip the Qs and schedule your first Scoopy Out cleanup in Sonoma County or Marin County today. Your yard (and your shoes) will thank you!
